|

en français
Auf Deutsch
Contact us:
We are primarily an internet
based company - please contact us via email in the first instance.
We aim to respond within 24
hours:
You
can email us:
info@easydaq.biz
If you do need to phone us,
you
can telephone us (during normal office hours) on
:
+44 (0) 794 1937220
You
can fax us:
+44 (0) 709 2341440
Please Note: If you get voicemail,
leave a message including your name and a phone number on which you
can be contacted. We will respond, and
aim to return your call within 24 hours. However, we are a
small company and are often in meetings or working at our customers
premises so may not be able to take your call immediately.
Returns
policy:
In the rare event that you
experience a problem with one of our products, we will attempt to help you
diagnose/fix the problem via email. If
the problem cannot be resolved, please email us regarding returns address
details and return it to us.
The product will then be
inspected for any signs of damage and tested by our test department. We
will aim to repair the product and return it to you
within 10 working days. If it is evident that the card has been damaged
(for example a channel has been reverse voltaged, or
there are burnt tracks etc) we will email you regarding the cost of a repair.
If no fault is found, you
will be charged an inspection/test fee of £30, and the product returned to you.
|